028 3755 2000
important information

COVID-19

UPDATE - 24/06/2020

We are opening again with a phased approach.

We are opening again with a phased approach. The changes to the COVID-19 regulations now mean that we can start to open our doors again.

From Tuesday 30th June we will be seeing patients with emergency and urgent dental care needs.

During lockdown you may have already called the practice to let us know that you required urgent dental care and you will be on a list of patients that we need to contact to arrange an appointment.

If you need urgent dental care, but have not as yet let us know, please call the practice on 028 3755 2000 and we will assess your requirements and allocate you a priority appointment if required.

We will be seeing less patients per day than we are used to, to ensure a safe environment and adherence to social distancing. We will provide further updates for patients waiting for routine treatment in the coming weeks as we review the situation on a continual basis.

If you wish to discuss any other treatments or indeed would like to contact the practice about becoming a new patient then we are happy to introduce ourselves through virtual consultation until we can meet in person. Thank you everyone for your continued support throughout this period. We look forward to seeing those smiles again!

Stay safe.


UPDATE - 30/03/2020

Emergency Appointments Only.

We have been carefully monitoring the COVID-19 situation and as of today will provide EMERGENCY APPOINTMENTS ONLY.

As with others providing essential health care .... to ease the demands on our hospital services we are able to provide emergency cover ( within current safety guidelines ).

To reduce the risk of exposure to our team we will have a presence in the practice during the mornings to provide this care. This is by prior arrangement only by phoning the practice each morning. We wish everyone well at this time and thank you for your understanding. We will continually monitor our email and FaceBook pages for individual messages.

If you would like to speak to a member of the team please call us on 028 3755 2000.

Thank you for working with us to keep everyone safe.


PLEASE READ

Know the guidance

Before attending the practice for your emergency appointment we would be grateful if you would review the most up to date government guidance – just click this link https://www.nhs.uk/conditions/coronavirus-covid-19/

Keep us in the loop

Please remember to call us on 02837552000 or email us on info@dentistrymarkethill.com to let us know if you wish to reschedule any of your booked appointments. We would be happy to schedule an alternative date for you.

At your emergency appointment

You will appreciate that as a dental practice we work in an environment where the prevention of the spread of a whole range of infections is woven into everything that we do. Nevertheless, we are paying particular attention to the latest government guidance on the transmission of coronavirus.

Please use the hand sanitiser just inside the main doorway on the left on entering and leaving the building.

Please forgive us if we don’t shake hands - but we are however happy to do the elbow bump - just ask! You’ll notice that we’ve removed some non-essential items in the reception area including the magazines. They will return once this is all over!

We are fortunate to have exceptional facilities in the practice and we will establish extended areas for patients to reduce person to person contact.

I do expect that the government guidance on how we provide care will lead to severe restrictions on the treatment we will be providing but there will be arrangements in place to provide emergency care …..we will adapt to this as we are advised.

Thank you for your support in keeping everyone safe.

With best wishes
Paul